Shipping costs
Shipping costs are calculated based on the weight of the parcel and the destination.
These costs are always clearly indicated before you confirm your order.
|
Zone |
Landen |
|
Belgium |
|
|
0 – 10000g |
€ 9,00 |
|
10001– 20000g |
€ 18,00 |
|
20001 – 30000g |
€ 36,00 |
|
30001– 60000g |
€ 72,00 |
|
Nederland |
|
|
0 – 10000g |
€ 10,00 |
|
10001 – 20000g |
€ 20,00 |
|
20001 – 30000g |
€ 40,00 |
|
30001 – 60000g |
€ 80,00 |
|
Belgium |
|
|
0 – 10000g |
€ 7,00 |
|
10001 – 20000g |
€ 14,00 |
|
20001 – 30000g |
€ 28,00 |
|
30001 – 60000g |
€ 56,00 |
|
Oostenrijk, Bulgarije, Tsjechië, Denemarken, Estland, Spanje, Finland, Griekenland, Hongarije, Italië, Litouwen, Letland, Noorwegen, Polen, Portugal, Roemenië, Zweden, Slovenië, Slowakije |
|
|
0 – 2000g |
€ 19,50 |
|
2001 – 10000g |
€ 26,50 |
|
10001 – 25000g |
€ 41,50 |
|
25001 – 99999g |
€ 59,50 |
|
Duitsland, Luxembourg |
|
|
0 – 3000g |
€ 12,00 |
|
3001 - 10000g |
€ 15,00 |
|
10001 - 20000g |
€ 30,00 |
|
20001 - 30000g |
€ 60,00 |
|
30001 - 60000g |
€ 120,00 |
Delivery
Once the order has been accepted, we will send you a confirmation and dispatch the goods.
Delivery time
After acceptance of your order, delivery will take place within 1 to 5 working days (maximum 7 days for countries outside the Benelux).
For made-to-order products, a longer delivery time may apply. This will always be clearly confirmed by email.
We aim to respect these delivery times, although they are not binding.
We recommend providing a delivery address where someone is frequently available to receive the parcel. If you are not present at the time of delivery, the postal service will leave a notice in your mailbox inviting you to collect the parcel at the post office.
Parcels not collected within the indicated period will be returned to us. Reshipping is possible subject to an additional cost equal to the original shipping fee.
Receiving your order
If the packaging is damaged, please inform the courier immediately and check the contents together.
Always contact us to arrange a replacement or refund as soon as possible. It is recommended to take a photo of the damaged parcel.
If you accept the parcel, the delivery is considered accepted and you confirm that there are no visible defects.
Right of withdrawal
The consumer has the right to inform the company that they wish to withdraw from the purchase, without penalty and without giving any reason, within 14 calendar days from the day following delivery (Art. 46, section 2, distance contracts).
The product must be returned in its original packaging, unused, undamaged and sufficiently prepaid.
You must always notify us in writing in advance (preferably by email via [email protected]).
Return shipping costs will be reimbursed once we receive the parcel. Returns are made at the sender’s risk, in this case the customer.
Refunds or exchanges will be processed as quickly as possible.
Please note: unannounced returns will not be refunded. In case of unjustified refusal to accept the parcel, it will be stored at your expense and risk.